Privacy policy

PRIVACY POLICY
Last Updated: November 4, 2026

This Privacy Policy explains how the vexoriali online store collects, uses, shares, and protects personal information when customers visit https://vexoriali.shop, place orders, or contact customer support.

1. INFORMATION WE COLLECT
We may collect:
- Names, email addresses, and telephone numbers.
- Billing and delivery addresses.
- Purchase histories and transaction details.
- Customer account information where applicable.
- Customer service messages.
- Technical data such as IP addresses, device information, browser characteristics, and website interactions.

Payment credentials are processed by authorized payment providers. We receive the transaction information necessary to administer purchases and refunds.

2. HOW WE USE INFORMATION
Personal information may be used to:
- Process orders and payments.
- Arrange shipping and delivery.
- Provide tracking information.
- Handle returns, refunds, and exchanges.
- Respond to customer inquiries.
- Detect fraud and maintain website security.
- Improve our store and customer experience.
- Send marketing communications where permitted.
- Satisfy accounting, tax, and legal obligations.

3. LEGAL BASES
Where required by applicable privacy laws, processing may rely on contract performance, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING
Our website may use essential cookies for shopping carts, checkout, security, and preferences.

Optional analytics or advertising technologies may be used where configured. Consent will be requested for non-essential tracking where legally required.

Customers may manage available preferences through website privacy controls or browser settings.

5. INFORMATION SHARING
Necessary information may be shared with Shopify, payment processors, fulfillment partners, shipping carriers, customer support providers, fraud prevention services, and configured analytics or marketing vendors.

We may also disclose information when required by law.

6. SHOPIFY PLATFORM
Our store uses Shopify's e-commerce infrastructure.

Shopify may process personal information to provide commerce services and for purposes described in its applicable privacy notices.

For more information, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL TRANSFERS
Personal information may be processed in countries outside the customer's place of residence.

Where required by law, appropriate international transfer safeguards will apply.

8. DATA SECURITY
We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, or loss.

No internet-based system is entirely secure.

9. DATA RETENTION
We retain information as long as reasonably necessary for transactions, customer support, fraud prevention, legal records, and applicable compliance obligations.

10. CUSTOMER RIGHTS
Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.

11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional privacy rights where the relevant state laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS
UK customers may have rights under the UK GDPR, including access, correction, erasure, restriction, objection, and portability.

Where applicable, customers may submit complaints to the UK Information Commissioner's Office.

13. MARKETING COMMUNICATIONS
Customers may unsubscribe from promotional emails using the instructions in those messages or by contacting support.

Necessary order-related communications may continue.

14. CHILDREN'S PRIVACY
Our website is not directed to children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable law.

15. POLICY CHANGES
We may revise this policy when our operations, service providers, or legal obligations change.

Updates will be published on our website.

16. CONTACT
Store: vexoriali
Website: https://vexoriali.shop
Customer Service Email: leicharibroo69@outlook.com

The verified identity and contact address of the actual data controller must be added before publication. This policy must also be checked against the store's actual tracking and data processing practices.