Shipping policy

SHIPPING POLICY
Last Updated: November 4, 2026

Thank you for shopping at vexoriali. This Shipping Policy explains our order processing, delivery estimates, shipping charges, tracking assistance, and lost-package procedures.

1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.

Business days exclude weekends and US public holidays.

Processing includes order verification, preparation, packaging, and carrier handover.

2. ESTIMATED DELIVERY
Shipping transit is estimated at 20–45 calendar days after dispatch.

The separate order processing period of 2–3 business days is additional to this transit estimate.

Delivery times are estimates rather than guaranteed dates. Customs procedures, carrier disruptions, public holidays, weather, and other circumstances may affect arrival.

3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.

Available destinations are displayed at checkout.

4. SHIPPING FEES
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.

For orders of $30 USD or less, any applicable shipping charge will be displayed before payment confirmation.

No undisclosed delivery charges will be added after checkout.

5. TAXES AND IMPORT DUTIES
Customers will not be asked to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the total disclosed at checkout.

Where applicable, the seller will arrange or cover these charges.

Relevant sales tax, VAT, and import obligations will be handled according to law.

6. TRACKING INFORMATION
Tracking details may be provided after dispatch.

To request your available tracking number or shipping update, email leicharibroo69@outlook.com with your order number and checkout email address.

7. SHIPPING DELAYS
Weather conditions, customs checks, carrier interruptions, high shipping volumes, public holidays, or incorrect address details may cause delays.

If your order is late, contact customer support.

For UK customers, the extended delivery period must be clearly disclosed and agreed before purchase.

Mandatory remedies for delayed or undelivered orders remain unaffected.

8. LOST OR MISSING PACKAGES
If your parcel is missing or confirmed lost during transit, contact leicharibroo69@outlook.com with your order details.

We will investigate with the delivery carrier and arrange a replacement at no additional charge or an appropriate refund in accordance with applicable consumer law.

9. ADDRESS CORRECTIONS
Please check your delivery address before checkout.

Contact us promptly if you notice an error. Changes may not be possible after dispatch.

10. MULTIPLE SHIPMENTS
Some orders may arrive in separate parcels.

No additional delivery fee will be imposed solely because an order is divided into multiple shipments.

11. SHIPPING SUPPORT
Store: vexoriali
Website: https://vexoriali.shop
Customer Service Email: leicharibroo69@outlook.com